Retail ERP for Jewellery
From a single showcase to 50 branches — SunFacet Retail manages every transaction, every customer, every carat
The Retail Module Your Jewellery Counter Has Always Needed
From a single showcase to 50 branches — SunFacet Retail manages every transaction, every customer, every carat
Jewellery retail is complex by nature. Variable metal rates, intricate exchange workflows, multiple tax treatment scenarios, and customers who expect a premium experience — every visit. SunFacet is the only ERP built from the ground up for this world.
What SunFacet Retail ERP Covers
Multi-Branch
Multi-Branch Point of Sale Real-time billing with automatic gold rate integration. Support for making charges, stone charges, wastage, hallmarking fees, and dynamic discounting. Touchscreen-optimised for counter staff. Receipts in Arabic or English, with QR-coded VAT invoices compliant with FTA requirements.
Exchange Workflows
Exchange Workflows Old gold exchange — the lifeblood of jewellery retail — handled with precision.
Auto-calculate metal value at current rates, apply purity conversions, manage the difference as sale or credit, and generate the correct VAT treatment for the exchange value.
Repair & Service
Repair & Service Job Cards Capture repair requests at the counter, assign to karigar or service partner, track progress, and send WhatsApp notifications to customers when ready.
Full costing and billing on job closure.
Customer Profiles
Customer Profiles & Loyalty Every customer's purchase history, birthdays, anniversaries, and preferences — accessible at the counter in seconds. Issue loyalty points, redeem rewards, and send targeted promotions via WhatsApp or SMS.
Stock Transfer
Stock Transfer & Branch Visibility Request items from other branches, approve transfers, and track in-transit stock.
Management sees consolidated stock across all locations in real time.
Cash & Shift
Cash & Shift Management Open and close shifts, manage cash floats, and reconcile daily collections by cashier.
Daily sales reports, variance analysis, and audit trails — automatically generated.
RFID & Barcode
RFID & Barcode Integration Tag every item with RFID or barcode at intake.
Speed up billing, eliminate manual entry errors, and enable rapid physical stock counts with a handheld scanner.
Tourist Refund
Tourist Refund (Planet Integration) Process Planet tax-free shopping refunds directly from the POS.
No separate terminal, no manual paperwork.
Emirates ID / Passport Scanning
Emirates ID / Passport Scanning Scan customer identification documents at the counter for AML compliance. Auto-populate customer profiles and flag high-value transactions for due diligence.
See It Live — A Demo Built Around Your Business
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