Jewellery ERP Software Dubai
From retail and wholesale to diamonds, bullion, and manufacturing, SUNFACET streamlines operations, automates compliance, and provides real-time insights into inventory, sales, and finance in a single powerful platform.
ERP Software Designed for the Jewellery Retail Counter and the Boardroom Above It
Manage every transaction, every customer, every branch — with a platform that understands gold by the gram and diamonds by the carat.
Jewellery retail is complex by nature. Variable metal rates, intricate exchange workflows, multiple tax treatment scenarios, and customers who expect a premium experience — every visit. SunFacet is the only ERP built from the ground up for this world.
THE CHALLENGE
What Makes Jewellery Retail Different — And Why It Demands a Specialist Platform
Jewellery retail runs on precision. Every item carries a unique composition. Every transaction involves real-time metal rate calculations. Every exchange or repair demands multi-step tracking. VAT treatment varies by supply type. Across multiple branches, maintaining stock accuracy at item and metal weight level is a discipline of its own.
SunFacet: Precision tools for a precision business. Every rate, every weight, every workflow — handled exactly as the jewellery trade demands.
Everything Your Retail Operation Needs.
Nothing It Doesn't
Point of Sale (POS)
Point of Sale (POS) Designed for Jewellery Fast, intuitive billing with real-time gold rate integration. Support for making charges, stone charges, wastage, and discounts — all calculated automatically. Arabic and English receipts, Emirates ID scanning at checkout, and VAT-compliant invoices issued instantly.
Exchange, Repair & Upgrade
Exchange, Repair & Upgrade Workflows Track the full lifecycle of old gold exchange, stone consignments, and repair jobs. Automatic metal purity conversion, karigar assignment, and job card management — all within the same system.
Multi-Branch Inventory Management
Multi-Branch Inventory Management Real-time visibility of stock across every counter and every location. Transfer orders, intercompany settlements, and item-level tracking by weight, purity, and design — without spreadsheets, without guesswork
FTA-Compliant VAT Invoicing
FTA-Compliant VAT Invoicing Standard tax invoices, credit notes, and commercial invoices — generated correctly, every time, compliant with UAE VAT law and the upcoming e-invoicing mandate. Suntech is FTA-accredited; your compliance isn't a bolt-on, it's built in
Customer Relationship & Loyalty
Customer Relationship & Loyalty 360° customer profiles. Purchase history, preferences, anniversaries, and reward points. Segment, communicate, and retain your highest-value clients with built-in CRM tools.
Financial Management Ledgers
Financial Management Ledgers, receivables, payables, party balances, and cash management — designed for the jewellery retail cadence. Daily gold stock valuation, closing reports, and reconciliation built into the workflow.
Our nearly 8,000 committed staff members are ready to help.
Connected to the Ecosystem You Already Use
SunFacet connects natively with Rapaport (diamond pricing), online gold rate feeds, WhatsApp Business API for customer communications, Planet Tax-Free for tourist refunds, EMAAR mall loyalty programmes, and AML/KYC verification — out of the box.
Jewellers Who Upgraded to SunFacetDon't Look Back
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Trusted by 5000+ Worldwide
Brands & Customers
Jasmine Juthi
UAE Jewellery Retailer"We moved from a basic POS to SunFacet across 5 branches in 3 months. The visibility we now have over stock, sales, and margins is transformational."
Jasmine Juthi
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