Comprehensive Solutions for Operations and Customer Delight

CONTROL, MONITOR PROCESSES
FOR GOLD AND OTHER METALS

Suntech’s technology suite for gold and other metals, offers a complete range of solutions for controlling and monitoring all the processes involved in this industry segment. With just the right mix of powerful features, our software, a part of the Sun FACETS, Suntech’s ERP for jewellery business, provides comprehensive solutions, currently used by many customers across various jewellery related businesses.

Gold & Other Metals

The suite’s features cover wholesale, manufacturing, retail, refinery, lab testing and certifications. It helps automate all key operational aspects across purchase, sales, inventory, jewellery alterations, jewellery dismantling, making charges / scrap management, weighing scale / RFID integration and reporting.

Powered by a wide range of features, the suite can be seamlessly integrated into the existing business software of our clients. It offers comprehensive solutions for all your operations, while also contributing to customer delight.

Sun FACETS ERP : Retail Component

ENHANCE RETAIL PROCESSES FOR GOLD & OTHER METALS

Inter-branch ( multiple legal entities) sales order creation, redemptions, & stock enquiry
Customer relationship management, include loyalty programs, deposit schemes, communication management, complaint management
Manage impact of jewellery exchange (and sales returns adjustments in PoS), jewellery alteration, making charges, wastage – across the various operational aspects for better visibility of transactions and aggregate business
Comprehensive repair management including job-work
Consolidated financial reporting module

Sun FACETS ERP : Wholesale Component

STREAMLINE WHOLESALE OPERATIONS FOR GOLD & OTHER METALS

Multiple engagement possibilities with clients, including trade agreements, follow-ups, complaint management, and others
Integrated currency and metal-based financials
In-built with various validation settings for metal purity, currency rates, custom alerts, and price ranges, among others
Accurate margin calculation
User definable metal division
Web enabled order booking and catalogue management

Sun FACETS ERP : Manufacturing & Jobwork Component

OPTIMIZE GOLD & OTHER METALS MANUFACTURING PROCESSES

Integrated solution covering WIP (Multiple piece production, job splitting), inventory and finance
Efficiently managing high volume production
Automated yield management for gold melting
Tracking productivity, loss recovering, worker efficiency management, job history analysis, order history analysis
Refinery and purity testing module